Six Sigma Training Project Example - page 35 of 41

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Process improvement log

Create a SOP for S/Ns

support the Federal B.A.T.F.

Regulations that govern the

firearm A&D Log.

Developing checklist for

topics to include in the

standard operating

procedures. Review of

Federal Regulations

Create Supplier DB

provide correct format,

spelling and tracking of

supplier FFL data

Began developing the

database in November

Develop visual aids

aids will be located in a fixed

position that is at point-of-

use (POU) for each data

entry station. VA's will be a

pictorial of the correct

method and format to use in

Initial artwork started in

December '03. Content

under development. Best

Practice will contribute.

Create training manual

will benefit in training new

employees and reinforcing

best practice. Each clerk

will be required to take the

training. The manual will be

updated as Federal

Regulations change.